Type and hit ENTER

  • Home
  • Articles
  • About
  • The Book
  • Media
  • Speaking
  • Subscribe Free
  • Advisory
  • Contact
GET CONNECTED

 

"Witty, clever and extremely relevant in these godforsaken Zoom times." Zoë Foster Blake

Book on sale now from Penguin Random House.

  • Home
  • Articles
  • About
  • The Book
  • Media
  • Speaking
  • Subscribe Free
  • Advisory
  • Contact
What Now? Covid Business Survivor 2
Share
Covid Cleanup
Articles

What Now? Covid Business Survivor 2

March 23, 2020
-
Posted by Ian Whitworth
https://ianwhitworth.net/wp-content/uploads/2020/03/Covid-The-Sequel.mp3

Audio Version 10 mins, sweariness to suit the times. Also on Spotify.


Well That Was A Week

 

Covid mask on for the last flight

The last flight before lockdown

 

I’m thinking I wrote that list of Covid business survival tips a month ago, but I checked and it was last Monday. Since then it’s been non-stop phone calls and the last round of office visits, talking to freaked-out staff, trying to keep the businesses in a form that will live to see 2021.

Every time I got off a plane, I’d get a swarm of texts on some massive new announcement purpose-built to fuck up our industry even further. The events business really was the first to go on the fire.

It’s quite the experience to have the thing you do literally declared illegal.

Then the texts would move on to escalating employment carnage news, and messages from people I’ve known for decades watching their hard-built businesses burn.

On the upside that list seemed to help some people, I spoke to a small biz friend last night who said “I did all the things and it saved about $40K of my cash” and it’s nice have these small rays of sunlight amid the grinding trench warfare.

This week: did that survival advice actually work in reality? And some new tips and info we’ve learned since then. Because some of last week’s tips now feel like they were sent via telegram from some distant sepia-coloured era.

 

Who Remembers Places Covid Nostalgia

 

Cash Flow Forecasting

 

It gave me some grim amusement to find how much easier cash flow forecasting is when you can take out one big variable. When your revenue is $0.00 across five businesses, you get a pretty clear picture. It’s like stocktaking food in the life raft.

Our wage bill is about $500K a month. None of us have that sort of cash down the back of the couch, so we had to put a plan together to see how much we can afford, and how long we can support people.

After we can’t support them, and it seems likely we’ll get to that point before things return to normal, what are the costs of mothballing the warehouses and re-starting the businesses? You’ll need to put that amount aside now. It’s mainly rent for us, but think hard what else you need for yours.

The best long-term thing you can do for your people is be in a position to employ them again. Don’t emerge unable to get things moving again.

Some details of our cashflow-wrangling adventures:

 

Negotiate Everything

 

We went into hyper-hustle mode to negotiate every single ongoing expense. Here’s how that went.

Banks

 

We don’t have a lot of leases, but the bank was really good with those, one phone call had all payments suspended for 3 months, to be reviewed after that but basically all good until we get revenue again.

The banks have also set up helplines for the Covid-affected, if you can’t pay your mortgage, or you have crippling credit card debt, or you’ve had to let staff go and they need info on how to survive, the contact details are here.

 

 

Gotta say bankers are being very helpful at the moment thank you

 

Tax Office

 

This kinda sucked in that we paid a massive BAS like good corporate citizens about two weeks before things went south. Damn. Anyway, the ATO is fine with future payment plans and hopefully we’ll get a moderate amount of stimulus cash out of them next month.

Basically everyone who calls the ATO for a payment plan gets it now. Do it now if you haven’t.

 

Landlords

 

Don’t get me started. I’ve written another article on this situation here, basically landlords are operating in a mental universe where there is no virus. They would like us to bear all the costs of shutting society down. Our one nice  landlord (who is also a client) gave us a 4 month rent holiday.

The rest said we can delay some of the payments until later in the year but THEN THEY MUST BE PAID BACK IN FULL, NOT A PENNY LESS. So we’ll emerge into a harsh recession with double overheads. Seriously fuck those guys, urgent government action required.

 

Negotiation: That Was Last Week, This Is Now

 

Anyone prudent already spent last week cutting the sort of deals I’ve described above. And we are ‘our word is a contract’ people. (‘Handshake deal’, now there’s a phrase that died). But the game has changed, and we’re operating under new rules.

I wrote of a last-Monday deal with one of our landlords that seemed a win at the time. That was before our industry went from minimal work for three months, to none for about six months, a cascading series of (necessary) government announcements.

We’ll be going back to that landlord to let him know he needs to share more of our pain. Don’t be ashamed to return and tell people you need more, because things are now a lot worse for reasons entirely outside your control.

Don’t do this to small suppliers and freelancers. Do it to large suppliers, institutions and people who you know have a strong balance sheet and should frankly be doing more to help.

When you’re going to the special business-owner income of $0, as my business partner and I will be for the next year, it really sharpens up your willingness to ask people for further deals. Bugbear: the number of people I’ve heard say ‘but I’ve worked long and hard’ this week as they resist any revenue cutback while the economy burns:

Shut.

The.

Fuck.

Up.

All your rules are gone now, we have all worked long and hard and it is not some magic credit that can be carried forward into this new reality.

 

I work hard says greedy fkn landlord

Oh so you work long and hard and your money goes to support your family here let me give you a medal

Government Stimulus: What’s In it For You

 

This is changing day by day so here are some thoughts as of Monday March 23.

Government stimulus deals fall into two categories: good, and not-as-good-as-they-seem.

 

Good Things

 

Good stimulus things are direct payments of cash to keep your business alive.

Caution: beware of media headlines saying “$50K for SMEs”. You only get the $50K if you’re paying that much tax for that quarter. If not, you get less (minimum is $10K) so don’t put the whole fifty in your plans. And you won’t get anything until you file your next BAS. That’s April 28, a very long time away in Covid cash-burn weeks. Talk to your accountant.

Our accountant is being quite good sending out short summaries of what these deals mean for each of our businesses, within a few days of each announcement. If your accountant isn’t doing that, tell them they need to lift their game, this is an emergency.

Whatever you get, you need to spend this on employing staff for longer. That’s your obligation to every single one of us. I know you can spend it on your company car payments, and the government can’t stop you, but if you do: understand that you are no better than a shoplifter, and I will hunt you down and kill you.

 

Not So-Good Things

 

There are lots of announcements that make a nice headline but are basically kicking the can down the road.

Let’s look at the employment-killing burden that is payroll tax. Victoria has a good deal, refunding all SME payroll tax from this financial year. Queensland’s deal, which superficially looks like good news, is just a deferral of payment till next year. Big difference. More double overheads for next year. Read the fine print.

There’s instant tax write-off of capital investments up to $150K. Honest to God if you buy a $150K capital item now you’re basically advertising that you’re so loaded that you will be kidnapped and eaten by ravenous mobs. Now is not the time.

What about zero interest loans, should you get one?

I’d really advise against that. That seductive word zero makes it seem free. It is not free. It’s not like your tax payment plan, which helps with a existing debt. New loans are more debt that you’ll have to pay back as your business limps into the radioactive wasteland of next year’s economy. This is real last-resort stuff.

 

Say no to Covid loans

Loans right now are bad for you

Too Much Material

 

I feel this article is already pretty long. There are lots of other important topics that need detailed attention, and soon. So many of the old rules are in the bin right now, and a lot of actions can’t wait till next week.

A lot of things you do in March 2020 will be remembered for decades, both in a good and bad way.

So if you’re OK with it I’m going to move to two stories a week for a bit. Items on my list include:

  • The right and wrong way to handle grim announcements to your staff
  • What’s motivating people to listen or switch off in this climate of fear
  • Should you do any marketing, and if so, what do you say?
  • Management in a world of Zoom
  • Post-Covid strategy – what will be left when it’s over?

Any other topics on your mind, shoot me an email. It’s going to get really stressful, but we can survive this.

 


 

Get these stories in your inbox, drop your email here.

 

Spotify link

 

 

 

 

 

 

 

March 23, 2020

Related News

Other posts that you should not miss.
Articles

The Raccoon Bypass: Outflanking Procurement

May 13, 2019
-
Posted by Ian Whitworth

When the procurement raccoons take over, it's all about understanding risk, and building your relationships higher up the food chain.

Read More
May 13, 2019
Posted by Ian Whitworth
Articles

Time To Put Government Tradie Fetish In The Skip

November 16, 2020
-
Posted by Ian Whitworth

Governments seem unaware any other industry exists. So tradies get subsidised despite being unaffected by COVID-19.

Read More
November 16, 2020
Posted by Ian Whitworth
How To Negotiate With Commercial Landlords
Articles

How To Negotiate With Commercial Landlords

March 30, 2020
-
Posted by Ian Whitworth

Essential tips from a commercial leasing pro and a large commercial client, plus a template letter you can use

Read More
March 30, 2020
Posted by Ian Whitworth
← PREVIOUS POST
Laying People Off Is Hideous But At Least Do It Right
NEXT POST →
Landlords Will Kill Our Economy

3 Comments

on What Now? Covid Business Survivor 2.
  1. Jane
    March 23, 2020 @ 11:31 pm
    -

    You’re a good boss Ian! When we finally kick this virus to the curb, your biz may be busier than ever as they’ll be a backlog. With countless weddings, formals, 18ths, & 50ths on hold, perhaps you could move into that market: yep, smaller events but many (how many wedding photographers have you seen driving prestige sport cars while their mates are still at uni or working for ALDI?).

  2. angus
    March 24, 2020 @ 1:00 am
    -

    hunt them down & kill them – yep; prolonging your employed team can be the only priority!
    Good luck to you all.

  3. Catherine White
    March 24, 2020 @ 7:50 am
    -

    Great words Ian, a voice of reason amid the panic. I don’t own my own business, but in every business, our people must come first. Looking forward to the increase in articles.

FREE E-BOOK

SUBSCRIBE
MOST POPULAR
  • Too much testosterone: please, enough about Navy SEALs
    October 31, 2022

    Nothing against Navy SEALS, but my job doesn’t involve much amphibious warfare. Neither does yours. Give it a rest, white collar office guys.

  • Last-minute grocery businesses are a massive bag of dicks
    June 27, 2022

    It’s a business model that seems to have cherry-picked all the worst, hardest, most expensive elements of running a business.

  • Undisruptable South Korea deal
    Undisruptable’s first international publishing deal
    January 31, 2022

    Undisruptable will see its first international release later this year and it's not in a country you'd expect.

  • “An Australian business classic.” Reviews of Undisruptable
    July 12, 2021

    The reviews are in and they are very good.

ABOUT IAN WHITWORTH

Ian Whitworth is a reformed advertising creative director turned entrepreneur with a successful national group of businesses that he doesn’t work in day to day. Read more

POPULAR TAGS
management
branding
Sales
Marketing
jargon
Persuasion
Covid 19
Nickelback
Pitching
Coronavirus
strategy
MBA
startup
Copywriting
Motivation
Business
CEO
Design
Graphic Design
Business Travel
Elon Musk
Frequent Flyer
David Attenborough
Advice
Lacey Filipich
Saxton Speakers
Scene Change
Penguin Random House
Gary Vaynerchuk
Sales Pitch
Tendering
Planning
Conversation Skills
Customers
Customer Service
AI
Shingy
LinkedIn
Simon Sinek
Success
Presentations
Mr Pigden
Motivators
Entrepreneur
Ian Wright
Archives
  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • Contact
  • Subscribe
  • Privacy
  • Terms & Conditions
© Whitworth Communications 2020
What Now? Covid Business Survivor 2 - Undisruptable