Do you or your staff suffer from Consequence Blindness? And why over-reliance on automated customer surveys could put your business in deep trouble.

Being a good customer has always been something enlightened businesses aim for. Now it's more important than ever.

Does your organisation crush interesting ideas because they don't come with logic and data? It might be costing you future breakthrough success.

Power balances between buyers and sellers have shifted. Rules that have operated forever have been turned upside down, at least for a while.

Most business inspo is about where you’re going and what you're going to get. The riches. The power. But in many ways the early years are the most fun.

So you think you're a badass business rebel. You want to stand out from the boring crowd. But is your rebellion just a different type of conformity? And will it cost you money?

Running a business means suppressing your strongest instincts. Like when staff decide to leave. Easy tiger, this is a long game.

No adult with a proven track record should have to do psychometric testing. One of many reasons to set up your own business.

One of the burdens of business is overcoming the lifelong legacy of lies, from others who got to your customer before you. Some thoughts on how to overcome that.