
What we respond to, as a species, is people promising us all the rewards we want with none of the effort.

A book that captures the confusion and lack of confidence that is normal in new business owners. Which doesn’t mean you’re not good.

A random airport chat with a sight-impaired guy made my whole week better, and reminded me of my worst-ever book review.

Losing your industry association leaves a big hole. We got a lot of commercial value out of it, as well as personal enjoyment. Sometimes expecting ASAP ROI is counterproductive.

No-one starts their career aiming to be a cheapskate exploitative boss that nobody likes. It all comes down to one career decision.

Experience brings comfort, and comfort can be the enemy. This week, the many benefits of doing things where you are some degree of clown.

Slop is the new spam. We're about to drown in a sea of synthetic garbage, and it will affect your brand and you personally.

Greg Hahn's wife knew the right decision for his next big move before he did. Just by his vocal tone during calls. Sometimes the people around us know us better than we do.

Why touch-screen ordering makes bros buy extra burgers, yet also makes McDonalds stores dirty.