It’s a business model that seems to have cherry-picked all the worst, hardest, most expensive elements of running a business.
I’m going to switch the blog to Advice Column Mode soon, send me your curliest questions.
People are always reluctant to take action. It's so hard to persuade them. Here's a lesson on how to do it, from when I almost ended up losing half an ear to a melanoma.
It's one, simple, obvious thing that loses you the client. This week: what that is, and how to avoid doing it yourself.