"Witty, clever and extremely relevant in these godforsaken Zoom times." Zoë Foster Blake
Book on sale now from Penguin Random House.
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February, 2022
Early on in your business, you will do humiliating new business pitches. Here are two of our worst, and why it was good for us long-term.
February 21, 2022
How to avoid customer complaints as skills shortages hit, and why we all have a duty to be nice to trainees.
February 14, 2022
Business book smackdown time. This week, The 10X Rule vs Parkinson's Law. One has made me a lot of money, and the results might surprise you.
February 7, 2022
February 2022 - Undisruptable