"Witty, clever and extremely relevant in these godforsaken Zoom times." Zoë Foster Blake
Book on sale now from Penguin Random House.
Early on in your business, you will do humiliating new business pitches. Here are two of our worst, and why it was good for us long-term.
How to avoid customer complaints as skills shortages hit, and why we all have a duty to be nice to trainees.
Business book smackdown time. This week, The 10X Rule vs Parkinson's Law. One has made me a lot of money, and the results might surprise you.