"Witty, clever and extremely relevant in these godforsaken Zoom times." Zoë Foster Blake
Book on sale now from Penguin Random House.
Plus some handy tips on how we used a dog to increase our margins for years to come.
Lots of customers aren’t as good at using your product as you expect. You have the specialist skills. Customers like me don’t. We can be stupid, distracted, impatient, half-drunk, or all those things.
Yes you're stressed and nervous but don't hit 2022 and realise you missed some of the biggest opportunities of your business life.